The primary responsibility of the Software Project Specialist is to assist with the implementation, documentation, and maintenance of Sterling IRB’s electronic system.

The responsibilities of the software project specialist include:

  • Provide professional and caring user application and technical support
  • Conduct demonstrations and training of the software system for internal and external end users
  • Modify the software system and develop configurations that facilitate the staff and Board’s workflow and support business needs
  • Maintain and develop department documentation such as software system requirements, change control reports, validation documentation and user support materials.

Education/training/experience required:

  • Bachelor’s Degree or equivalent combination of education, training, and experience in computer science, information systems or a related field
  • Two years in a help desk or technical support environment
  • Proficient computer skills and working knowledge of MS Office applications

Qualifications:

  • Works effectively with others, provide high levels of customer service, and handle sensitive and confidential information
  • Ability to analyze information, troubleshoot problems, and organize complex processes involving multiple, detailed tasks
  • Ability to work in an environment that changes rapidly to fit client needs
  • Excellent organizational skills with great attention to detail
  • Strong verbal and written communication skills
  • Ability to prioritize, multi-task, and work well as a team or independently
  • Willingness to learn new technologies and attain relevant professional certifications

About Sterling IRB

Headquartered in Atlanta, Georgia, Sterling IRB offers competitive salaries and a full-benefits package, including medical, dental, life insurance, paid vacation and holidays, 401K, and profit-sharing program. Sterling is also a proud member of the National Veteran Business Development Council (NVBDC).

If you are interested in joining our team, please submit your resume to careers@sterlingirb.com.

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